Frequently Asked Questions
Everything you need to know about your VeyesBeauty experience.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Are VeyesBeauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products, including our signature lashes and adhesives, are 100% cruelty-free and vegan-friendly.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unused and unopened products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been opened or used.
How many times can I reuse VeyesBeauty lashes?
With proper care and cleaning, our high-quality synthetic lashes can be reused up to 15-20 times. Always remove adhesive residue and store them in their original tray.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order after it has been placed?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's journey.